ServiceNow IRM

ServiceNow Integrated Risk Management: Proactive and Intelligent Risk Management

By automating workflows and consolidating risk data, IRM empowers businesses to make informed, data-driven decisions to protect and enhance their organization’s operational and strategic objectives.

ServiceNow Integrated Risk Management (IRM) offers a centralized platform to streamline risk, compliance, and audit management, enabling organizations to proactively manage risks, maintain compliance, and strengthen their resilience.

Challenges Addressed by ServiceNow IRM

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Siloed Risk and Compliance Processes

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Many organizations struggle with fragmented risk and compliance practices, leading to inefficiencies and a lack of visibility. ServiceNow IRM centralizes and standardizes these processes, improving coordination and providing a unified view of enterprise risk.

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Manual Risk Management and Compliance

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Traditional methods of managing risk and compliance are often resource-intensive, time-consuming, and prone to errors. IRM automates routine tasks, enabling teams to identify, assess, and mitigate risks more efficiently.

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Inability to Proactively Manage Risks

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Without real-time insights and proactive monitoring, organizations may only respond to risks after they become issues. ServiceNow IRM provides predictive analytics and monitoring capabilities, allowing teams to address potential risks before they impact operations.

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Complex Regulatory Compliance Requirements

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With evolving regulations, staying compliant can be challenging and costly. IRM helps organizations streamline compliance tracking, assess regulatory impact, and maintain a continuous state of compliance with minimal effort.

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Benefits to Customers

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Enhanced Risk Visibility and Control

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By centralizing risk and compliance data, ServiceNow IRM provides comprehensive visibility, enabling organizations to better understand and control their risk landscape.

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Improved Efficiency with Automated Workflows

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IRM automates key risk management processes, freeing up resources and allowing teams to focus on strategic initiatives rather than manual compliance tasks.

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Data-Driven, Proactive Decision Makin

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With real-time risk insights and predictive analytics, IRM allows organizations to make informed, proactive decisions that align with their risk tolerance and business objectives.

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Streamlined Compliance Management

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ServiceNow IRM simplifies regulatory compliance with continuous monitoring, automated assessments, and real-time compliance tracking, reducing the risk of non-compliance and associated penalties.

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Challenges Addressed by ServiceNow SPM

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Portfolio Visibility and Alignment

Provides a complete view of projects, portfolios, and business objectives.

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ServiceNow SPM links initiatives to business objectives, improving decision-making with clear insights into resource allocation and performance.

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Resource Optimization

Ensures the best use of available resources across various projects.

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ServiceNow SPM identifies resource bottlenecks, prioritizes allocations, and enhances workforce efficiency to ensure strategic project delivery.

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Risk and Issue Management

Proactively identifies and addresses risks to ensure project success.

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ServiceNow SPM continuously assesses risks to ensure prompt action and aligns responses with business priorities, helping to avoid project delays or failures.

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Value Realization and Measurement

Tracks and measures the value delivered by portfolio execution.

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ServiceNow SPM ensures investments yield measurable results by assessing ROI, metrics, and alignment with organizational goals.

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ServiceNow SPM Benefits

Faster Service Lifecycle Management

SPM streamlinesdefining, launching, and retiring services for a more agile approach to managing the service lifecycle.

Accelerated Service Delivery

SPM acceleratesservice delivery and improvements by automating workflows and offeringpredefined models.

Improved Decision-Making

With data-driven insights and dashboards, SPM aids in the strategic planning and prioritization of service investments.

Cost Management and Optimization

ServiceNow’s SPM improves service costs by managing budgets, forecasting expenses and reducingspending.

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ServiceNow IRM Offerings

ServiceNow IRM includes a suite of modules designed to help organizations manage risk, compliance, and audit processes more effectively

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Risk Management

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Identify, assess, and monitor risks across your organization with a centralized risk management solution. Risk Management helps prioritize risks based on impact, providing insights into potential threats and enabling effective risk mitigation.

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Policy and Compliance Management

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Maintain, update, and enforce policies to ensure regulatory compliance. Policy and Compliance Management enables organizations to automate policy distribution, track compliance, and monitor the effectiveness of controls.

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Audit Management

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Streamline audit processes with a centralized platform for planning, conducting, and reporting audits. Audit Management helps organizations reduce audit preparation time and improve audit accuracy and effectiveness.

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Vendor Risk Management (VRM)

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Identify and mitigate risks associated with third-party vendors. Vendor Risk Management assesses vendor compliance, tracks performance, and provides a framework for managing vendor-related risks effectively.

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Business Continuity Management (BCM)

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Ensure operational resilience with a business continuity plan that addresses potential disruptions. BCM provides a structured approach to disaster recovery, helping organizations remain resilient in the face of unexpected events.

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Operational Risk Management

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Manage operational risks within a unified platform. Operational Risk Management allows organizations to assess risk exposure across operations and respond quickly to prevent disruptions.

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Continuous Control Monitoring (CCM)

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Automate the testing and monitoring of controls, ensuring they operate effectively. CCM provides real-time data to help teams identify control weaknesses and address them promptly.

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Regulatory Change Management

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Track and respond to regulatory changes with ease. Regulatory Change Management enables organizations to keep up with evolving regulations and ensure that policies and controls remain aligned.

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Best Practices for SPM Implementation in ServiceNow

Tosuccessfully implement ServiceNow Strategic Portfolio Management (SPM), consider these best practices

PortfolioAlignment with Strategic Goals

Make sure that every project and program closely aligns with theorganization’s strategic vision, goals, and objectives to enhance overallbusiness success and value.

Engage Stakeholders

Implement flexible portfolio management processes that adapt to changingpriorities, market conditions, and opportunities, ensuring alignment withorganizational goals.

EnhancedFinancial Management and Budgeting

Establish thorough financial oversight procedures that encompassbudgeting, forecasting, and cost tracking to manage portfolio financeseffectively.

Automation of Governance and Approval Workflows

Automate approval and governance workflows to simplify decision-making, lower administrative burdens, and maintain consistent, efficient management ofyour portfolio.

ChangeManagement and Adoption Strategy

Create a change management plan that ensures smooth transitions, addresses resistance, and promotes acceptance across the organization.

Risk Assessment and Mitigation Frameworks

Create proactive frameworks that actively identify, evaluate, and reduce risks at the portfolio, program, and project levels to ensure successfulresults.

Performance Analytics and Reporting

Create proactive frameworks that actively identify, evaluate, and reducerisks at the portfolio, program, and project levels to ensure successfulresults.

Cross-FunctionalCollaboration and Communication

Foster collaboration among IT, finance, and business units to guaranteesmooth portfolio management, effective execution, and alignment with businesspriorities.

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Our Approach: Tailored ServiceNow IRM Implementation

Our approach to implementing ServiceNow IRM focuses on aligning your organization’s risk and compliance needs with the platform’s capabilities, creating a robust framework that adapts to evolving risks and regulatory demands. Here’s how we deliver a tailored IRM solution

Initial Assessment and Requirement Analysis

We begin by assessing your current risk and compliance landscape, identifying key challenges, and understanding your objectives. This enables us to design an IRM solution tailored to meet your organization’s specific needs.

Solution Design and Configuration

Based on our analysis, we design a customized IRM solution. This includes configuring core modules like Risk Management, Compliance, and Vendor Risk Management, and defining workflows to streamline your organization’s risk and compliance practices.

Implementation and Integration

Our team oversees the complete implementation, ensuring seamless integration with your existing IT ecosystem. We set up key modules, connect with external regulatory sources, and ensure all risk data flows accurately for optimal performance.

Training and Knowledge Transfer

We conduct tailored training sessions to help your team effectively manage risks using ServiceNow IRM. Training covers platform features, best practices, and incident response, ensuring your team is well-prepared to leverage the platform.

Go-Live and Support

We provide full support during the go-live phase, ensuring that all modules function smoothly and users are confident in using the system. Our team remains on standby for troubleshooting and guidance, ensuring a successful transition.

Ongoing Optimization and Strategic Partnership

As risk management needs evolve, we partner with your organization to optimize and scale ServiceNow IRM. Our continuous support ensures your IRM solution remains agile, effective, and aligned with regulatory changes.

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Build Resilience with ServiceNow Integrated Risk Management

With ServiceNow IRM, your organization gains the tools to proactively manage risks, streamline compliance, and respond to threats effectively. By consolidating risk and compliance data, automating assessments, and enabling data-driven decisions, IRM empowers you to protect your organization’s reputation and assets. Let us partner with you to implement and optimize ServiceNow IRM, creating a resilient framework for intelligent, proactive risk management that supports your strategic goals.

Want to Learn More About Our Services and How We Can Help You?

Locally focused with a global reach to deliver upon our commitment to the success of our clients.

SYSUSA Inc. Virginia

8565 Sudley Road,
Suite C, Manassas, VA 20110

Texas

555 Republic Drive
Suite 450, Plano TX 75074

SYSUSA Inc. Virgnia

8565 Sudley Road,
Suite C, Manassas, VA 20110

Texas

555 Republic Drive,
Suite 450, Plano TX 75074