AeroNow pinpoints customizations across your ServiceNow instance, maps them to OOB capabilities, quantifies risk & savings, and—on request—replaces custom code with maintainable, upgrade-safe solutions.
Upgrade Cycle Acceleration
Incident Regression Reduction
Target Technical-Debt Reduction
Reduce maintenance, upgrade effort, & regression costs by replacing brittle custom code with platform OOB capabilities.
Hardening your instance reduces change risk & improves auditability with clear guardrails, versioning, & separation of duties.
Shorter upgrade windows and faster feature adoption through standardized, upgrade-safe designs & patterns.
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Inventory customizations across scripts, sys_metadata, and integrations, UI policies, actions, update sets.
Classify: Custom, Modified OOB, OOB score risk, complexity, and blast radius.
Map to OOB alternatives: Flow Designer, IntegrationHub, Catalog, Playbooks, App Engine, UI Builder.
Heat-map of customization density by scope, app, and table.
Top-10 remediation candidates with OOB designs and effort estimates.
Business case: quantified savings, risk reduction, and payback period.
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Replace selected customizations with OOB patterns; preserve behavior and data integrity.
Automated change sets & regression tests where feasible.
Guardrails to prevent re-customization; governance playbook & dashboards.
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Read-only scanning; no customer data exfiltration. On-instance or secure export options.
Alignment with platform best practices; version control, peer review, segregation of duties.
Flexible engagement: assessment only, remediation sprint, or managed optimization program.
Read-only discovery; catalog &
risk-score customizations across instances.
Identify redundant or low-value custom code; propose OOB patterns.
Replace and refactor to upgrade-safe designs with regression coverage.
Guardrails, dashboards, and
change policy to lock in gains.
Full inventory & risk map with OOB alternatives.
Prioritized remediation waves with governance guardrails.
Executive metrics: debt reduced, risk avoided, savings realized.
Opaque customization sprawl; upgrade surprises.
Inconsistent patterns; re-customization after each release.
Hard-to-defend ROI; limited executive visibility.
AeroNow helps you optimize your existing ServiceNow environment. While the platform itself requires licenses, our service ensures you're getting the most value out of them by reducing technical debt and improving performance.
AeroNow is AI-ready. By refactoring technical debt and standardizing your instance, we create the clean data foundation required to effectively leverage ServiceNow's Generative AI and Predictive Intelligence capabilities.
One of the core benefits of AeroNow is 'Upgradeability'. By removing customizations and aligning with Out-of-the-Box (OOB) patterns, we make semiannual upgrades faster, safer, and less resource-intensive.
Yes, AeroNow is designed with compliance in mind. We provide full regression coverage and guardrails to ensure that even in highly regulated industries, your instance remains secure and audit-ready.
Tell us your goals; we'll send a tailored
proposal and business case.
8565 Sudley Road, Suite C Manassas, VA 20110
555 Republic Drive, Suite 450 Plano, TX 75074
Our experts are here to guide you every step of the way,
ensuring you reduce costs, increase performance, and achieve a higher ROI.
