Managed IT & Security Services

Technology enables a secure, efficient and productive workforce.
We enable technology to empower your workforce.

Organizations, large or small, desire an efficient and high performing workforce for continued business growth and customer satisfaction. But, more than often businesses find themselves struggling in what is more important performance or security? You don’t have to choose between performance and security. SYSUSA understands these challenges and their impact. Our solutions combine security and performance enabling your employees to do more with less.

Managing workforce and supporting technologies while ensuring security can be challenging. Whether your workforce is spread across diverse geographies or a small town, having the right technology and security partner can be a key differentiator. As a team of technologists engaged in helping businesses and end-users solve their technology and security challenges for over 30 years, SYSUSA can help you achieve your technology and security objectives. Our team of experts can help your organization’s employees, contractors, business partners, vendors, and other users to perform their daily duties seamlessly from your office location or remote with security and performance without compromising productivity.

As your trusted partner and advisor, we possess the knowledge, expertise, and hands-on experience to enable and empower your workforce to work securely and efficiently while maintaining high productivity.

Our solutions are broken down into four verticals

Strategic Consulting

The truth is, predicting every technology issue or emergency is impossible. Any solution starts with a conversation about business goals and objectives. Our goal is to do just that, understand your business and create a technology road map that will help you achieve your goals and get the most of your IT investment.

With detailed visibility into the health and performance of your IT environment, we can proactively diagnose issues quickly and effectively, maintaining your critical IT assets so you don’t have business disruptions.

SYSUSA helps organizations create high performing and secure business operations while reducing IT operating costs, simplifying administration, and providing agility.

Managed ServiceDesk

As a Gartner Magic Quadrant Leader in the ITSM space for the sixth year in a row, ServiceNow offers everything a company needs to Digitize, Modernize and Transform IT.

SYSUSA, using the power of the industry-leading Platform, offers its clients state of the art service desk solutions that is accessible from anywhere and anytime. Whether you are in your office or enjoying the sun on the beach, our platform is easily accessible with full functionality. SYSUSA makes the power of the industry leading platform cost-effective for small and medium businesses.

As a ServiceNow Premier Partner and Service Provider, we can provide your organization with state of the art ServiceDesk and enable processes to automate mundane tasks and increase operational efficiency.

IT Services Management

IT Services Management

Virtual Agent

Virtual Agent

Managed Help Desk

Managed Help Desk

Knowledge Management

Knowledge Management

Service Portal

Service Portal

Dashboards and Reports

Dashboards and Reports

Managed Infrastructure

Infrastructure, the lifeline of any small, medium or large businesses your gateway to reach your customers around the world.

SYSUSA’s depth and breadth of knowledge of broad range of technologies can enable you to modernize and maintain your infrastructure at peak performance.

As your trusted partner, we’ll make your IT infrastructure more manageable and optimize your assets and resources, including your IT staff’s time. We will create and maintain an environment that responds to your business needs efficiently, compliant to security and privacy requirements and resilient to cyber threats.

Infrastructure Configuration and Management

Infrastructure Configuration and Management

Server and Desktop Monitoring and Management

Server and Desktop Monitoring and Management

End-User Support Desk

End-User Support Desk

Self Service Management

Self Service Management

Service Portal

Service Portal

Dashboards and Reports

Dashboards and Reports

Managed Security

In today’s rapidly evolving cyber-threat environment, maintaining security and/or compliance is challenging, particularly for small and mid-size companies.

Security and privacy management with an evolving threat landscape require time, research, and diverse industry expertise.

SYSUSA can tailor solution and services that close gaps and provides on going support: Governance, Risk Management, Assessment and Analysis, Policy Development, Compliance Management, Audit Reporting, Identity Access Management, Intrusion Detection, Intrusion Prevention, Security of LANs and VPNs, UTM and NGFW Firewall Implementation, Integration of Anti-Virus/Malware detection, Spam Filtering, End User Security Awareness Training, and Testing.

SYSUSA can enable and empower your organization to understand the cyber threat landscape and have strategies in place to respond and ensure resilience.

Cyber Security Management

Cyber Security Management

Security Awareness & Training

Security Awareness & Training

Simulated Phishing Attacks

Simulated Phishing Attacks

Policy & Procedures Management<

Policy & Procedures Management

Security Operations Management

Security Operations Management

Risk & Compliance Management

Risk & Compliance Management

Vulnerability Management

Vulnerability Management

Penetration Testing

Penetration Testing

End-Point Management

End-Point Management

Our depth and breadth of knowledge and expertise in helping businesses take advantage of the evolving technology solutions and services have made us a trusted partner for our customers. We know the modern-day challenges companies face and understand the stress on management to do more with less. We also know how to leverage cost-effective solutions to ensure end-user productivity without compromising performance or security.

Let SYSUSA experts help you evaluate your current workforce and customer technology and security needs and increase security, enhance performance, and reduce operating costs.

Interested in learning more? Let’s talk!

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