ISO 9001 Introduction

About The Course

ISO 9001 Introduction

ISO 9001 Introduction, a one-day training course designed to familiarize participants with the basic concepts of implementing and managing a Quality Management System (QMS) as specified in ISO 9001:2015. The participant will learn the different components of a QMS, including the QMS quality manual, required procedures, records, measuring performance, management’s commitment, internal audit, management review and continual improvement.

Day 1
Introduction to Quality Management System (QMS) concepts as required by ISO 9001
  • Course objective and structure
  • The standard and regulatory framework
  • Initiating the implementation of a QMS
  • Understanding the organization and clarifying the quality objectives


Who Should Attend?
  • Professionals wanting to gain a comprehensive knowledge of the main processes of a Quality Management System (QMS)
    • Staff involved in the implementation of the ISO 9001 standard
      • Expert advisors in Quality Management
        • Managers responsible for implementing a QMS
          • Auditors
Learning Objectives
  • To understand the fundamentals of Quality Management
  • To know the interrelationships between ISO9001 and the other Quality standards
  • To know the key components of a Quality Management System (QMS) in accordance with ISO9001
  • To introduce the concepts, approaches, standards, methods and techniques allowing to effectively manage a QMS
  • To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
  • To understand the stages of the ISO 9001 certification process


Learning Methods

On-site Training

On-site training will require you to travel to the city the training is held in and may require accommodations. It gives you the advantage to be in the class with other participants and ask questions as needed as well as seek the advice of the trainer when you require help in understanding the topic. You will also be able to take the exam after finishing the training classes which is included in the cost.

Self Study

Self-Study is an excellent opportunity for those that don’t have the time to travel and can work on their own. Once we have received your request and payment, you will receive an email with instructions on how to access your training material via PECB’s KATE application. If you prefer to get a printed book shipped to you, contact us and we can arrange that for an additional cost. When you are ready, you will receive a voucher for the exam and instructions on how to set-up the online exam. Contact us with any questions.

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