ISO 20000 Introduction, a one-day training course designed to familiarize participants with the basic concepts of implementation and management of an Information Technology Service Management System (ITSMS) as specified in ISO/IEC 20000-1:2011. The participant will gain the knowledge and understanding of different components of an ITSMS, including the ITSMS policy.
Self-Study is a great opportunity for those that don’t have the time to travel and are able to work on their own. You get all the materials shipped to you after paying for the course and study it at your own pace in the comfort of your own home or the library. When ready, let us know and we can book your certification exam. Contact us with any questions.
The EU GDPR (General Data Protection Regulations) are here and cyber...Read More